Legal
Privacy Policy
Last updated: April 7, 2026
This Privacy Policy explains how Doora ("Doora," "we," "our," or "us") collects, uses, shares, and protects personal information when you use the Platform.
1. Information we collect
We may collect information you provide directly, including your name, email address, phone number, service preferences, booking details, address information, support messages, and feedback.
When you join the waitlist or request services, we may also collect referral, ZIP code, and preference-related information to support launch planning and service availability.
2. How we use your information
We use information to operate the platform, manage bookings, communicate updates, improve service quality, support customer care, and maintain platform security.
We may also use limited data for product analytics, launch readiness, and operational insights. Doora does not sell personal information.
3. Payments and service providers
Payments may be processed through trusted third-party providers. Doora does not store full payment card details.
Information may be shared with independent service providers or trusted vendors only as necessary to facilitate bookings, payments, analytics, hosting, support, and legal compliance.
4. Cookies and analytics
Doora may use cookies, analytics tools, and similar technologies to understand website performance and improve the user experience.
For pre-launch, this may include Google Tag Manager and Google Analytics once enabled in the environment configuration.
5. Data retention and security
We keep personal information only for as long as reasonably necessary to provide the platform, comply with legal obligations, resolve disputes, and enforce agreements.
We implement reasonable technical and organizational safeguards, but no system can guarantee absolute security.
6. Your rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, subject to applicable law.
You may also contact us if you have questions about how your information is handled.
7. Contact us
If you have questions about this Privacy Policy or your personal data, please contact:
Doora
Email: doora@doora-app.com
Address: 2040 Waterway Island Ln, Jacksonville Beach, FL 32250